Privacy Policy

Last updated: May 9, 2025

Tornyol Systems SAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tornyol.com (the "Site") or use our products and services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. What Information We Collect

1.1 Personal Data

We may collect personal data that you provide directly to us when you:

  • Fill out forms on our Site (such as contact forms, pilot program applications, or distributor inquiries)
  • Register for an account
  • Subscribe to our newsletter
  • Make a purchase
  • Contact us by email, phone, or other means

The personal data we collect may include:

  • First and last name
  • Email address
  • Phone number
  • Company or organization name
  • Postal address
  • Payment information (for purchases)

1.2 Usage Data

We also collect certain information automatically when you visit our Site, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Time and date of your visit
  • Referring website
  • Other statistics

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site and services
  • Process and complete transactions
  • Send administrative information, such as order confirmations and updates
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use Matomo (formerly Piwik) as our analytics platform. Matomo uses cookies to analyze user activity and help us improve our Site. The data collected is stored on our own servers and is not shared with third parties.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Tornyol Systems SAS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

You have the following rights:

  • Right to access: You have the right to request copies of your personal data.
  • Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By mail: Tornyol Systems SAS, 3 Rue Joliot Curie, 91190 Gif-sur-Yvette, France